North Charleston: Directions (843) 744-5744
Moncks Corner: Directions (843) 761-0709
Goose Creek: Directions (843) 818-4553

FAQS

When you bring in an item for pawn, our appraisers assess its value and offer you a loan amount based on that value. If you agree to the loan, you leave the item with us as collateral, and we provide you with the cash you need. Once you repay the loan along with the agreed-upon interest, your item will be returned to you.

We also base value off of wholesale prices, not retail (mall prices). We purchase new jewelry from many of the same suppliers as regular jewelry stores. Jewelry stores have a high mark-up as that is their only source of income.

Yes, we accept broken or damaged items. Our appraisers will consider the condition of the item when determining its value.
Absolutely. Your pawned items are securely stored and insured while they are in our possession.

No, you can’t buy back your pawned item within the agreed-upon loan period by repaying the borrowed amount plus the agreed-upon interest. We understand that circumstances can change, and we offer flexibility to accommodate your needs.

Yes, all the electronics we sell undergo thorough testing to ensure they are in proper working condition. We strive to provide high-quality products that meet our customers’ expectations. We also offer free 30 day warranty on most product we sell.

While warranties may vary depending on the item and manufacturer, we strive to provide accurate information about any existing warranties. Our team will be happy to assist you in understanding the warranty coverage for specific items. We offer free 30 day warranties on most products we sell. Some products such as guns, provide a manufacturer warranty also. 

We understand the importance of fair pricing and strive to offer competitive rates. While some flexibility may be possible, pricing will depend on various factors, including market value, item condition, and demand. Item condition, demand, and time in inventory. 

 

9 A.M to 6:30 P.M. weekdays. 9 A.M to 6 P.M. Saturdays. CLOSED Sunday.

We hope these FAQs have addressed some of your initial questions. If you have any additional inquiries, please don’t hesitate to reach out to us. At Gene’s Pawn Shop, we are committed to providing exceptional service and creating a positive experience for each customer.

You can contact us by phone at (843) 744-5744 for the North Charleston location, (843) 761-0709 for Monks Corner, or (843) 818-4553 for the Goose Creek location. Our friendly and knowledgeable staff will be more than happy to assist you with any questions or concerns you may have.

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